Is remote online notarization legally valid?+
Yes. RON is recognized in a growing number of jurisdictions and is widely accepted internationally when paired with Apostille or embassy legalization. Our compliance team confirms acceptance for your destination before the session and we stand behind it with our acceptance guarantee.
What ID do I need?+
A valid government-issued photo ID such as a passport, national ID card or driver's license. Identity is verified via document scan, biometric liveness check, and knowledge-based authentication (KBA) where required by the jurisdiction.
Can I notarize outside business hours?+
Yes. Our duty notary roster covers nights, weekends and public holidays for express and emergency 24/7 orders.
What documents can you notarize?+
Almost anything: affidavits, statutory declarations, powers of attorney, contracts, board resolutions, certified true copies (passports, IDs, diplomas), wills, child travel consent, online content statements, and more. If your document type is unusual, contact us first — we likely already handle it.
Do I need to send the original paper document?+
Usually not. For most notarial acts (signature, jurat, certified copy of an upload) the entire workflow is digital. If the receiving authority requires a wet-ink original, we can courier it after the session.
Will the notarization mention that it was performed online?+
Yes. The notarial certificate explicitly states that the act was performed via remote audio-video technology, in line with international RON standards, and includes the notary's name, jurisdiction and commission details.
Can the notarized document be used abroad?+
Yes — and we make it easy. Add Apostille (for Hague Convention countries) or embassy legalization (for non-Hague countries) to your order and we deliver one combined package with one ETA and one price.
What if my document is in a foreign language?+
We can notarize documents in any language. If the destination requires the document in another language, add Sworn Translation to the order and we deliver a fully bilingual, apostille-ready package.
Can a business or law firm order on behalf of clients?+
Yes. We support B2B accounts with volume discounts, dedicated case managers, white-label delivery, tax invoicing and bulk intake. Contact sales for enterprise terms.
How is my data protected?+
AES-256 encryption in transit and at rest, SOC 2 controls, GDPR-aligned processes. Files are purged after delivery unless you ask us to retain them.
Can I get a refund if something goes wrong?+
Yes. If we cannot fulfil your notarization to the standard required by the receiving authority, you get a full refund — money-back is written into our policy.
Do you offer rush or same-day service?+
Yes. Same-day and emergency 24/7 slots are available for most document types. Add the urgency option at checkout to lock in a guaranteed slot.