Talk to a Notary7 specialist — any channel, any timezone.
Live chat, WhatsApp, sales or support email, or a booked call with a real notary. Whatever your document, country, or deadline — start here.
Free consultation — text us about your case.
Sales
Quotes, enterprise, volume pricing.
Support
Existing orders, account, deliveries.
Find your answer faster
Most questions are already answered in our knowledge base, FAQ, or the AI Adviser.
FAQ
Answers to the most common questions about apostille, legalization, notarization and translation.
AI Adviser
Describe your case and get instant guidance on the right service and country chain.
Services
Apostille, legalization, online notary, translation, retrieval and drafting.
Knowledge base
Long-form guides on cross-border document workflows by country and use case.
Collaboration programs
Introducer, affiliate, partnership and corporate volume programs.
Refund policy
How and when refunds are issued for online notary and document services.
Live chat or book a call
Start a live chat for quick questions, or schedule a call with a licensed notary who will review your case beforehand.
Live Chat with Support
The live chat widget is being configured. Meanwhile, email support@notary7.com and we'll reply within 30 minutes.
Book a Call with a Notary
The booking widget is being configured. Meanwhile, email sales@notary7.com with two or three preferred time slots and we'll confirm immediately.
Tell us about your case
Country, document type, deadline — share what you can. We reply with a quote, timeline and the exact authentication chain required.
- Salessales@notary7.com
- Supportsupport@notary7.com
- Refund requestsrefund@notary7.com
- File a complaintcomplaint@notary7.com
Offices in 10 countries — 5,000+ notaries worldwide
Local presence where it matters most for cross-border document work, with a global notary network for everything in between.
Shipping partners
Signed, tracked, and insured worldwide delivery through the carriers your legal department already trusts.
Quick answers about contacting us
Product-specific questions live in our main FAQ.
How fast will I get a reply?+
Live chat and WhatsApp are usually answered in under 5 minutes during business hours. Sales and support email replies arrive within 30 minutes on business days, otherwise within one business day.
Do you have a phone line?+
We prefer WhatsApp and a scheduled call with a notary — both keep a record and let us prepare your case. Use the Book-a-Call widget below to pick a slot in your timezone.
Can I get help outside business hours?+
Enterprise clients have 24/7 support. For everyone else, leave a message via the contact form or WhatsApp and we will reply first thing the next business day.
In which languages can I contact you?+
English, Spanish, French, German, Dutch, Arabic, Chinese (Mandarin and Cantonese) and Russian. Use any of them in chat or email — we will route you to the right specialist.
Where do I send a refund or complaint request?+
Email refund@notary7.com for refund requests and complaint@notary7.com for formal complaints. We acknowledge both within one business day.
How is my data handled?+
All correspondence is encrypted in transit and stored in line with our Privacy Policy and DPA. We never share your documents with third parties outside the certification chain.
Cross-border document news, once a month.
Apostille rule changes, embassy backlogs, country guides and product updates — short, useful, no spam.